Custom Orthotics

About Orthotics

Custom orthotics are specialized shoe inserts designed to provide personalized support and alignment for an individual’s feet.

Our orthotics are hand-made from a 3-D cast of the feet.  Materials are selected and may range from soft foam to rigid plastic, depending on the patient’s feet, footwear, and activities.  Individual features (such as metatarsal pads and heel lifts) are also designed specifically for each patient.

This is a true custom-made medical device.

Frequently Asked Questions

How long is my appointment?

Your 30 minute orthotic assessment will be conducted by one of our Orthotic Specialists .A 15-30 minute follow up appointment will be required as your orthotics will be ready to be picked up and fit to your shoes.

How long does it take to get orthotics?

From the time of your assessment, your custom made orthotics will be ready for your feet in approximately 2 weeks.

What if they don't feel right?

A typical adaptive period can last around 7 -10 days while your feet get used to your new foot platform and your body adjusts to the changes. After wearing them for a period, occasionally patients require modifications to the product due to blisters or other complaints.  When this occurs, simply book a follow up for our specialists to make minor changes on site or shipped to the lab for modifications.

How are they made?
All of our orthotics are hand-made from a 3-D cast of the feet.  Materials used may range from soft foam to rigid plastic, depending on the patient’s feet, footwear, and activities
Are orthotics covered by insurance?

Most orthotics are covered under an extended health care plan with a physician’s prescription, please check your specific plan to ensure coverage.

Our Orthotic Specialists




Orthotics can help with:

Plantar Fasciitis

Custom orthotics can provide support and reduce strain on the plantar fascia, the ligament connecting the heel to the toes, helping alleviate pain associated with plantar fasciitis.

Flat Feet/High Arches

For individuals with low or collapsed arches, custom orthotics can help provide arch support and improve foot alignment.

Custom orthotics can be designed to cushion and distribute pressure for those with high arches, promoting better weight distribution and reducing the risk of foot problems.

Knee Pain
If your feet are falling inward or outwards, this abnormal alignment causes a chain reaction up into your knee joint. Orthotics can correct this alignment.
Low Back Pain

A well made custom orthotic cradles the foot and can bring relief from discomfort and pain caused by lower back pain, sciatica, poor posture or an unbalanced gait.

Foot and Ankle Pain

Conditions such as metatarsalgia, bunions, and arthritis can benefit from the support and cushioning provided by custom orthotics, helping to reduce pain and discomfort.

Diabetic Foot Conditions

Custom orthotics can be designed to provide cushioning and support for individuals with diabetes, helping to prevent foot ulcers and other complications.

Plan For Your Visit


Bring along the footwear you commonly wear.

What to wear

For your comfort and ease of assessment, we suggest that you wear shorts or pants that you can roll up to your knees.

We’re Here Whenever You Need Us


Tel: 905-475-0484
Fax: 905-475-8799

Open Hours

Mon – Thurs: 8AM – 8PM
Fri – Sat: 8AM – 3PM


#6-2 Corby Rd
Markham, ON L3R 8A9